IT'S a Tech Podcast
The “IT’S a Tech Podcast” is an engaging conversation about the game-changing technology solutions being advanced by the state’s Office of Information Technology Services. Learn how we make IT happen for more than 50 state agencies and over 20 million New Yorkers.
IT'S a Tech Podcast
Latest Episodes
Episode 15: Customer Experience in NYS
Increased efficiency. Shorter wait times. Clearer guidelines. Better online experiences. Enhanced equity. Getting New Yorkers what they need from their state government agencies as smoothly as possible. These are the key motivations behind Gove...
IT'S a Tech Podcast Firewall Chat: DMV DRIVES, featuring Andrea Rohan, DCT
Welcome to the first IT’S a Tech Podcast firewall chat! This shortform series will allow us to focus on specific people, projects and progress that are moving technology forward for New York State government.On today’s episode, Andrea R...
Episode 14: Doing Business with ITS
Procurement. It’s a word that is often mentioned in relation to state government. We’ve referred to it more than once on this very podcast. Governor Kathy Hochul has talked about improving customer service and cultivating efficiency...
Episode 13: AI in New York State
Over the past few years, generative artificial intelligence, or AI, has been incorporated into a variety of programs and tools, inspiring some to ask what tasks could be streamlined and improved through the use of this technology.In 202...
Episode 12: ITS on the Rise
It’s 2026, and the future is bright! We are all ready for new beginnings, new challenges and new wins this year.ITS has gone through a number of changes over the past two plus years, including a leadership reorganization and the launch o...